Administrative Support Associate

The primary purpose of the Police Department is to support the University’s core mission of teaching, research, and public service by providing comprehensive and professional police services. The Department’s staff protects and serves the University community by enforcing the laws of North Carolina, policies of the University, preserving and optimizing resources and by maintaining an environment that fosters higher education and community-oriented service.
Police Records Management: This position will maintain the files on all police reports. These files will include, but are not limited to; incident reports, arrest reports, accident reports, warning tickets, daily incident logs, state citations, trespass warning tickets, and traffic stop report forms. These files will be maintained according to the regulated standards set forth by the department and by federal and state laws.

Submission of Reports: The position is responsible for the weekly submission of DMV Accident Reports to Raleigh, NC that are completed by our department. He/she is also responsible for entering the data annotated on submitted Traffic Stop Report forms onto the SBI website.

Posting of Incidents on Department Website: The position will utilize the Daily Incident Log to prepare the daily posting of incidents on the department website.

Monthly and Yearly Statistical Reports: From time to time the position may be asked by departmental personnel to assist with pulling reports or statistical information for specialized reports.

Court Ordered Expungements: The position will be responsible for completing all court ordered expungements according to the standards set forth by federal and state laws. The Records Clerk will work with the Investigations Lieutenant and the Telecommunications & Records Division Commander in completing these expungements. Expungements are a priority in completing.

Report Distribution: The Admin Support Associate is responsible for providing a copy of a report upon request. The Admin Support Associate will follow departmental general orders and verbal guidance in the laws governing public information. This duty will require the Admin Support Associate to interact with the public.
Staff Interaction: In the event the Admin Support Associate has a question, concern, or identifies an error within a report, he/she will notify the Telecommunications & Records Division Commander, who will review the information and determine the best course of action to take in order to resolve the issue. Public and staff interactions could be via e-mail, telephone, or in person.

The Admin Support Associate will maintain contact with personnel within relevant areas of the University and external areas that are necessary for business functions, such as Human Resources, Payroll, Financial Services, vendors, or any other relevant departments. These tasks are designed to support Departmental business services or, when necessary, Divisional business services related to the noted business functions.
The position will assist in the day to day conduit of personnel related duties of the department. Position will be responsible for assisting with the submission of Human Resource requests regarding posting, hiring, reclassification, termination, salary and any other form required for the Human Resource function.

This position may also be responsible for supporting other duties coordinated through the Business Services Coordinator such as payroll reconciliation, including overtime and regular pay, assisting in the creation and submission of EPAFs for employees, including newly hired employees, and other Human Resources relevant processes.